Zapier is a web-based automation tool that connects various applications, enabling users to automate repetitive tasks and improve productivity. The platform offers a range of features that allow users to integrate different apps and create automated workflows, or "zaps," with no coding required. Some of the key features include:

1. Integration with over 3,000 apps: Zapier allows users to connect and automate workflows between over 3,000 different web apps and services, including popular tools like Gmail, Slack, Trello, and more.
2. Easy-to-use visual interface: Zapier's drag-and-drop interface makes it easy for users to create automated workflows without needing to know how to code.
3. Multi-step workflows: Zapier allows users to create multi-step workflows that involve multiple apps and services, with the ability to add filters, delays, and other conditions.
4. Triggers and actions: Zapier enables users to create workflows based on triggers, such as a new email or a new customer in a CRM, and then take actions based on those triggers, such as sending a Slack message or adding a row to a Google Sheet.
5. Conditional logic: Zapier's conditional logic allows users to create workflows that only run when specific conditions are met, such as when a certain keyword is included in an email.
6. Multi-user collaboration: Zapier allows users to share and collaborate on workflows with team members, with features such as shared folders and user permissions.

Overall, Zapier's features are designed to make it easy for users to automate repetitive tasks and workflows between different web apps and services, without needing to know how to code.